Strategic guidelines for improving water and sanitation services in Nairobi’s informal settlements. Water and Sanitation Program, 2009. (pdf, full-text)
Here the Water and Sanitation Program (WSP) introduces the work achieved by the Nairobi City Water and Sewerage Company (NCWSC) and the Athi Water Services Board (AWSB) and their guidelines for water supply and sanitation interventions in informal settlements.
The document starts with an overview of the situation of Nairobi and its informal settlements. Then, technical options for water supply, sanitation, drainage as well as the development of technical capacity and appropriate standards are suggested, along with financial and management options. Finally guiding principles are presented. These include for instance: social, economic and financial principles, institutional and management arrangements, and working with stakeholders.