Tag Archives: Facebook

India, New Delhi: using Facebook and SMS to keep the city clean

With this photo on Facebook local resident Akshay Arora asks the Municipal Corporation of Delhi (MCD) to "kindly send some one and get it clean this Toilet/Urinal". One day later on 7 April 2011, MCD replied: "Your complaint reference no. is 02/0704/SP"

The Municipal Corporation of Delhi (MCD) launched its Facebook page in January 2011 and an integrated SMS service in March 2011 to enable public monitoring of garbage collection sites and public urinals/toilets in areas under its jurisdiction.The first experiences were positive as illustrated by the example of 22-year-old Piyush Goyal posted his complaint of garbage spilling over from the dump in his area.

On January 8, he clicked pictures of the seven dirty ones in South Delhi’s R K Puram area and posted them on Facebook. And the next day, he says, he saw the pictures of clean dhalaos uploaded by the MCD.

“There is lot of transparency through this way. The man who actually cleans it asked me why I uploaded the pictures. So the information is going from top to the bottom,” says Goyal.

MCD additional commissioner (engineering) Anshu Prakash added:

“This system is increasing transparency, fixing accountability and putting everything under public scrutiny. And none of us like to be ashamed in public. So people have started working at the bottom”.

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World Poopin’ Day 13 March: raising sanitation awareness through social media

World Poopin' Day logo

World Poopin’ Day is a campaign benefiting US NGOs Water.org and GiveLove to raise awareness about sanitation issues, especially in developing countries. It is sponsored by CoTweet, Giveo and mGive.

Water.org and GiveLove are known for their celebrity co-founders, actor Matt Damon and actress Patricia Arquette, respectively.

Supporters can sign up at WorldPoopinDay.com using their Facebook or Twitter account and choose from a selection of five messages expressing support for sanitation issues. The posts will share the hashtag #poopin along with information highlighting the issues and a call to donate.

The campaign, started in mid-January 2011,  is the brainchild of coTweet founder Aaron Gotwalt and is currently running on a team of about 10 people. The goal is to start building a community around sanitation issues and attract larger partners and corporate sponsors in 2012 .

Source: Zachary Sniderman, Mashable, 07 Mar 2011