Tag Archives: water

THE URBAN PROGRAMMING GUIDE: How to design and implement a pro-poor urban WASH programme

Improving water, sanitation and hygiene services to low-income urban areas is a highly challenging and complex task. Traditional approaches have often failed to work. We need new approaches and fresh thinking. We need governments, donors and sector professionals genuinely committed to improving services in slum settlements. It’s challenging but it can be done! This guide offers some solutions based around WSUP’s experience: all you have to do is put them into practice!

The guide provides an introduction to urban WASH programming: how to design and implement a pro-poor urban water, sanitation and hygiene programme.

Urban Programming Guide
Who is this guide for?
This guide is primarily designed for WASH professionals working in governments, development agencies, funding agencies or civil society organisations. It will also be useful for professionals working for service providers including water utilities, local authorities and in the private sector.

How to use this guide
The guide provides an overview of some key strategies and service delivery models. It’s not intended to be encyclopaedic: it’s a rapid-reference document with the following intended uses:

  • To aid the planning, design and implementation of urban WASH programmes.
  • To assist with investment planning by service providers.
  • To point the reader towards further sources of information and guidance.

The guide is free to download from WSUP’s website: http://www.wsup.com/resource/the-urban-programming-guide

Hybrid management models: blending community and private management

A clear distinction is generally made between community and private management of water and sanitation services. This distinction reflects the different motivations, values, attitudes and approaches generally associated with each type of provider.

In WSUP programmes, the local context is often suited to community or to private management models. But in practice, WSUP often seeks to go beyond this “community” versus “private” dichotomy, to try to get “the best of both worlds”. For instance, CBO operators are often encouraged to adopt commercial practices and achieve business efficiency. Similarly, entrepreneurs are encouraged to be more supportive of the needs of the community, and more responsive to poverty and gender issues.

In this Topic Brief, the approaches used by WSUP in Nairobi, Kumasi and Antananarivo under the African Cities for the Future (ACF) programme are examined from this perspective of blending community and private management models. The Topic Brief concludes with practical guidance on this issue for programme managers. Click on the image below to download the Topic Brief.

TB009 Hybrid Management Models

Getting communities engaged in water and sanitation projects: participatory design and consumer feedback

Community engagement in water and sanitation service delivery is key for ensuring project sustainability and accountability.

This Topic Brief looks at community engagement approaches used by WSUP in three cities within the African Cities for the Future (ACF) programme: Antananarivo (Madagascar), Kumasi (Ghana) and Maputo (Mozambique).

Community EngagementClick on the image above to download the Topic Brief

The specific focus is on ways to encourage community involvement in the design of water supply and sanitation projects, and ways in which service providers can elicit input and feedback from people living in low-income communities.

The Topic Brief discusses several cases in which community engagement has positively contributed to the development of WASH services. It highlights some of the key challenges currently faced by WSUP and other sector organisations, and ends with practical recommendations for programme managers about how to engage low-income communities.

Recognising and dealing with informal influences in water and sanitation services delivery

Donor-funded water and sanitation improvement programmes tend to focus on and operate within the formal frameworks put in place by municipal or national governments. These frameworks broadly comprise the rules, laws and official policies that govern water and sanitation services delivery. However, in order to plan and implement programmes effectively, it is essential that implementers also recognise and take into account the influence of more subtle informal factors, such as conventions, norms of behaviour, and unwritten cultural codes of conduct.

This Topic Brief draws on WSUP’s experience in the 6-city African Cities for the Future (ACF) programme, to illustrate how both formal and informal factors can influence local service provider and low-income consumer behaviours. The Topic Brief also provides practical guidance aimed at sector programme managers to help explore and respond to some of the issues raised here, with a view to achieving greater project sustainability.

For more resources like this, visit www.wsup.com/sharing

Delegated management of water and sanitation services in urban areas: experiences from Kumasi, Ghana

Historically, water and sanitation service providers in low-income countries have struggled to accommodate rapid urban expansion, and particularly to serve the poor in peri-urban areas. One way to approach these challenges is to develop alternative approaches to service delivery, incorporating innovative institutional and contractual arrangements, and involving partnerships between communities, utilities, the private sector and regulators.

This Topic Brief focuses on a delegated management model developed in Kumasi (Ghana), where a WSUP-facilitated partnership between the water utility, the Metropolitan Assembly and a community management committee is starting to play a key role in expanding the provision of clean, affordable water and improved public toilet facilities in the low-income district of Kotei. The Brief explores the nature of the model, the contractual arrangements, and the central role of the community management committee. It also examines the potential for scale-up and replication.

For more resources like this, visit www.wsup.com/sharing

Video Resource: What’s working in urban water and sanitation?

Water and sanitation services, as we all know, remain grossly deficient in slum districts of cities throughout the less-developed world.

Water & Sanitation for the Urban Poor (WSUP) has produced a series of short videos relevant for everybody working to improve water and sanitation services for low-income urban consumers, highlighting ways in which African water utilities and other key actors are achieving real progress in this area.

The first four videos in the series are now available to watch on our YouTube channel and cover the following topics:

Emptying pits: a serious business
Paulinho, a small entrepreneur in Maputo, Mozambique, is moving into the pit emptying business. This video shows him at work.

Fix the leaks, serve the poor
How reducing non-revenue water (NRW) can free up water for low-income communities: experience from Antananarivo, Madagascar.

Surcharging for sanitation
Charging for sanitation through water bills. This video explores Lusaka’s sanitation levy system.

Connecting people
Tariff reform and social marketing as strategies for increasing household connections to the water network: experience from Maputo, Mozambique.

*The next set of videos in this series will follow shortly. Watch this space!

GIS & mapping tools for water and sanitation infrastructure

Continuing developments in GIS software are opening up a number of possibilities for capturing and processing geographical data, and then presenting it via the internet. The ability to manage information on water and sanitation services and then overlay it onto Google Earth images has wide-ranging benefits for project planning and design, and for monitoring, advocacy and accountability.

Practice Note 3 - GISThis Practice Note introduces three tools of this type – Google Fusion Tables as used by WSUP, WaterAid’s WaterPoint Mapper and Water For People’s FLOW – and briefly discusses the advantages and disadvantages of each.

Click on the image to download the Practice Note.

This document forms part of WSUP’s Practice Note and Topic Brief publication series. Further documents can be downloaded from the WSUP website  http://www.wsup.com/sharing/index.htm